Capitec bank will be the cause of my death I'm terminal I'll and they have blocked my account

What kind of bank is this ? I just opened my account few months ago now I wake up I can't access the app I can't see both my savings and virtual card and my funds are gone they just divided to wake up and block my account 😭 it's month end and it's holidays I can't even do grocery for my kids or do any transaction I'm on pension and expecting my grant money for terminal illness now I don't know how I will survive ,this bank has none existence service at all ,now I must take medication with no food in my stomach 😭😞