CR
Cindy R
1 reviews | Active since Nov 2013
19 Dec 2022, 08:58
Capitec Bank - Where is my money
YOU TOOK THE ONLY MONEY I HAD ON FRIDAY VIA DEBI5 ORDER. THE AGREEMENT IS THAT IT IS TAKEN ONCE MY SALARY IS PAID. YOU TAKE IT OFF MID MONTH ON DECEMBER???? AND STILL HAVE NOT FIXED THIS. I WILL CLOSE MY ACCOUNT AS I CAN NO LONGER TRUST YOU. WHY HAS IT NOT BEEN REVERSED????
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Replies (2)
Capitec Bank's replyOfficial
19 Dec 2022, 09:01Good day Cindy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Dec 2022, 09:01
Official
Good day Cindy
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
CR
Cindy R's updateReviewer Update
19 Dec 2022, 09:12You gave me the same response last Thursday. It's 4 days later. I want this resolved today!
I need the money back in my account. Today!
I need the money back in my account. Today!
CR
Cindy R's update19 Dec 2022, 09:12
Reviewer Update
You gave me the same response last Thursday. It's 4 days later. I want this resolved today!
I need the money back in my account. Today!
I need the money back in my account. Today!