Capitec Bank What a shame.

Capitec does not protect their client interests and they hire people in senior positions with minimal social or intellectual skills. I went to the Capitec Bank in Florida today to ask them to reverse a deduction that I did not authorise. I had to tell the senior manager 3 times that I am not her mama as she kept on addressing me as mama. They need to understand that their culture in their private lives is none of their clients' business. They kept on telling me what they cannot do instead of telling me what they can do. As with every other organisation, their fame eventually leads to their downfall. Their service and their professionalism has deteriorated as everything else in South Africa. What a shame when profits come before people.