Capitec bank what a nightmare wont b back again

22/02 i went to Capitec Newtown not knowing that i will spoil my whole week to what a Bank/branch. I wanted to make a deposit of R7700 right at the door an employee advised that i do at the atm he was a meter away from me, money was deposited the machine counted foreva until it said goodbye as the other employee was present he called another called Lethu from there it was calls after calls to the support until 3pm at 15.45 i called the branch as i had to leave for work only to be told the money was found and taken by G4s company apparently there was a pin to my surprise the money came from fnb atm in any case i was given 24hrs by Lethu for the issue to be resolved but what a nightmare till today the 25th nothing, 24th i asked to see the manager who told me that it takes 20 working days to solve the issue n the person that logged the complaint didnt do it properly they didnt write the time. And in a few words the branch manager mentioned that it was out of their hands theres is nothing they can do we have to sit and wait for headoffice when i asked that the money be bought to me since i wl make another deposit only to be told that it wil look sinister for the branch if they dd that.