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Emmanuel S
1 reviews | Active since Jun 2019
06 Sept 2024, 17:30
Capitec Bank were the colour of your skin matters!
Capitec the bank the care more about the colour of your skin than service! I've been refunded by Discovery bank but Capitec is the retrieval of my money a living nightmare!!! Worst part they didn't even know that my funds were recovered!!!
Helpful (0)
Replies (5)0
Replies (5)
Capitec Bank's replyOfficial
06 Sept 2024, 20:16Hi there. Thank you for bringing the issue to our attention. We're making changes to our app which should resolve the issue you're experiencing. Please keep an eye on the app store and perform an update when it is available in the next day or two. You can also contact us on our official WhatsApp number at *** for further assistance.
Capitec Bank's reply06 Sept 2024, 20:16
Official
Hi there. Thank you for bringing the issue to our attention. We're making changes to our app which should resolve the issue you're experiencing. Please keep an eye on the app store and perform an update when it is available in the next day or two. You can also contact us on our official WhatsApp number at *** for further assistance.
Capitec Bank's replyOfficial
06 Sept 2024, 20:17Good day Emmanuel,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply06 Sept 2024, 20:17
Official
Good day Emmanuel,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
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Emmanuel S's updateReviewer Update
06 Sept 2024, 20:59Even thoug there will be a response I know that my money won't be in my account simply because of the lack of compassion and competence that capitec has
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Emmanuel S's update06 Sept 2024, 20:59
Reviewer Update
Even thoug there will be a response I know that my money won't be in my account simply because of the lack of compassion and competence that capitec has
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Emmanuel S's updateReviewer Update
08 Sept 2024, 09:57It's been over 6 months dealing with this issue why can't Caputec just fully refund me and recover the rest why??? If Discovery bank can do it what so difficult for capitc bank to do?????
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Emmanuel S's update08 Sept 2024, 09:57
Reviewer Update
It's been over 6 months dealing with this issue why can't Caputec just fully refund me and recover the rest why??? If Discovery bank can do it what so difficult for capitc bank to do?????
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Emmanuel S's updateReviewer Update
09 Sept 2024, 08:52Capitec! your excuses are nownrining me to the neck!! You expect my family to eat your processes instead of simply crediting my account with my money! My money!!! What type of bank does this
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Emmanuel S's update09 Sept 2024, 08:52
Reviewer Update
Capitec! your excuses are nownrining me to the neck!! You expect my family to eat your processes instead of simply crediting my account with my money! My money!!! What type of bank does this