1 reviews | Active since Sept 2016

11 Aug 2022, 12:07

Capitec Bank Very POOR Customer Service

Number 1 in Poor Customer Service. Trying to get money released that was paid in my my company that is in Switzerland is up to now a nightmare. I am not getting any feedback positive or negative. I filled in their forms that they sent to me and sent it back, NO RESPONSE! I gave them means to contact me, NO RESPONSE!

0
Replies (2)
Capitec Bank
Capitec Bank's reply11 Aug 2022, 12:29
Official
Good day Christo
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank
's update11 Aug 2022, 12:34
Reviewer Update
Unfortunately my patience is gone! While you take a business day to get back to me, my commitments and my word as a person is being thrown down the drain. YOU ARE USELESS!!! end of story, I do not have a day. I want this resolved NOW!!!!!