EK
Esther K

1 reviews | Active since May 2021

05 May 2021, 16:19

Capitec Bank Vangate Mall

Poor customer service at Vangate Mall Capitec Bank, the one by Pick n Pay entrance. Yes, everything got done, but the service was debatable. Totally disgusting. she was not even wearing a name tag, but the service was unacceptable and extremely poor. If they continue in this matter, they will definitely begin losing clients.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 May 2021, 17:07
Official
Good day Esther 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank