CAPITEC BANK -UNPROFESSIONAL CONDUCT OF *********LY BLOCKING ACCOUNT

On 13 March 2024, a large amount was paid into my Capitec account. I then made a large payment to a Capitec PREAPPOVED AND REGISTERED ACCOUNT. The amount in my acc Capitec decided to "ASSUME *****" and had NO DECENCY to contact me on the transaction and just assumed ***** and blocked my account. This arrogant and draconian behaviour is a shame to play and taking ownership of money belonging to clients. I called their customer service and was advised to visit a branch with an affidavit od to verify the transaction that I made on this account. It is now 2 days and I have no access to my account and Capitec is giving me the runaround and seem to NOT CARE about my day-to-day commitment. I spent all day calling and visiting the Fourways Crossing branch which I must, in my opinion needs much admiration. This is disgusting negligence in being evasive and ******ing me around as I NEED MY MONEY URGENTLY. I am having to pay additional and extra storage costs due to their negligence to unblock my account as all the proof and verification was approved by Capitec Fourways Crossing.

This behaviour is not only ********* and unprofessional and against the FSP policies. I am disgusted in Capitec or is Capitec capitalizing on interest with my money???????