Capitec bank unlocked my ACC

I'm no working I'm the mother of 4 children and 4 grandchildren l'm saving with children support grant and I'm playing whatappy stockvela on February 2023 my ACC was block buy Capitec bank BCS I received 180rand from stockvela and I was going to get another one in 2 day for 6 time ok I when to Capitec bank the tell me that I must go too police station to write affidavits and certified copy of I'd I did that and I go back to Capitec bank to submit the documents when I'm there they tell me that I must come back after 7 day I when they the tell me I must tell the person that deposited money in my account to give me proof of payment where I'm going to get that person back I don know him /her Its just that we were sharing same WhatsApp group stockvela things are bad I don't have any income my kids and my grandchild are starving BCS of capitec bank I can play stockvela sow that I can suffer with my kids and grandkids this stockvela are my sources of income help for my kids and grandkids to get something to eat every day Capitec pls unblock my ACC we are hungry