Capitec Bank Unauthorized debit orders
CAPITEC BANK has the worst money security system in place, whereby firstly clients do not get notified of debit orders running off their account below the amount of R100, for month on end my saving acccount has been debited by a so called "3rd party" who changes their reference numbers regulary and Capitec Bank can not put a permanent stop to this, once the reference has been changed!!! secondly as clients we are charged R40 per debit order revesal dispute in which was not initially authorised by us!!! thirdly are paying service fees every month!!! What most annoying is the fact that after being debited by these 3rd party companies, the owners are upon us as clients to contact these companies waisting time and money trying to resolved issues for the ban****
This is appalling service!!! I asl myself this question, what is the point of having a bank which can't secure my money? I might as well put my money under the mattress!!!!
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day
I refer to your matter received on the 16 May 2018 . I confirm the matter has been dealt with .
Complaint Management
Capitec Bank
Good day
I refer to your matter received on the 16 May 2018 . I confirm the matter has been dealt with .
Complaint Management
Capitec Bank
