GP
Gerhardus P

1 reviews | Active since Sept 2022

06 Jul 2024, 23:26

Capitec bank thinks im a ***gy bank

Meyerton branch Capitec canot give me the answer im looking for I maxed out my credit card on April 2024

May 2024 was the last time i used my credit card

Why am i still charged in Jully for intrest charge for cash withdrawal/Transfers And intrest charge for purchases My account is up to date No arears Like i said i didn't use the card again Can u please explain to me what is happening on my credit card

I had a loan with capitec but its Completely been fully paid But still pops up if i log into my capitec banking app Please have a look for me to take it off

Another complaint is the full amount to close my loan was R1550.34 so i settled it .then it showed i had to pay another R56.54 and thats not right Im not happy about this its like day light *******. R1550.34 was the amount capitec given me also by thr branch to settle it This is unfair to me and must be sorted out immediately

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Jul 2024, 08:32
Official
Good day Gerhardus Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
GP
Gerhardus P's update07 Jul 2024, 08:42
Reviewer Update
Intrest 23 % they are a bunch of lying ducks
They debit my acount with R1700 when i get paid
Last month by the 6 On the credit card fees was more than 70 % of the amount they debit my account when i get paid
The month before that again ,they Debit my savings with R1700 and here by the 6 of the next mont they take R850 on the credit card for fees and chit
But im not using the stupid card
So i dont use the card any more only paying back
Then basically its more than 100%@ Intrest
And by the banck they sit in their chairs with their pretty faces and tell u how good is it to have a Credit card and bla bls bla u are disgusting capitec
U Rob me ...thats not 23 % Intrest
Is that how u make your money by not telling the truth to your customers u are a disgusting and u bunch of lying clowns