1 reviews | Active since Jan 2020
Capitec bank *******
I blocked all debit orders in my account because I never authorised anything, but money was being deducted. I blocked them on the app and went into bellville branch where they blocked 3-4 different debit orders. They couldn't tell me why and where these debit orders came from but it kept deducting money even the next few months. I stopped using my account for more than a year and wanted to start using it for my nsfas. I checked if there were any debit orders that were going to go off or that are going off currently and it said none but the first day for pay out that I got, R220 got deducted from my account and it was charged as printing fees on my statement (and from what I know it's free to print out statements at their branch) but when I called The call Centre they said no it's from all the missed debit orders that went off so that's why they were deducting it's from three different companies and they said that if the companies can change their reference number then they can keep on *****ing my money and I told this lady SIYA from the call centre on Saturday 15th February 2020 that I didn't approve any debit orders to go off and she said there's nothing they can do from capitec side unless I phone the companies who I don't know and ask them to stop deducting money from my account. There are absolutely no debit orders that I approved. Its just the bank *****ing my money and giving bogus excuses. With FNB they would ask me or confirm if I approve debit orders that are going to start deducting money, but Capitec has been *****ing my money for 2 years and their staff in the bellville branch are just as clueless as to the whereabouts of my money. Roughly R300 was being deducted and then they charged me reversal fee and I only say with R75 of my money.
