GL
Gavin L

1 reviews | Active since Feb 2024

13 Feb 2024, 09:37

Capitec Bank the new Boswell Wilky Circus

Worst Bank I have dealt with, I opened a Business Account in January this year and registered a sub user with all permissions active. I have been trying for 3 weeks to get a debit card for the sub user. These people don't even know how their own system works, it is a complete circus with clown show on repeat. I have been dealing with their complaints department that i believe is just a waste of time as i asked my matter to be escalated numerous occasions but this also hasn't been done. I f you want to shorten your life by 10 years then open a Bussiness account at Capitec Bank.

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Feb 2024, 10:57
Official
Good day Gavin 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
Capitec Bank
Capitec Bank's reply01 Mar 2024, 08:49
Official
 
Good day Gavin 
 
With reference to our email correspondence. 
 
We trust that you satisfied with the outcome.  We have proceeded to close your complaint. 
 
Kind regards, 
 
Capitec Bank