Capitec Bank The Glen a disgrace
I am so annoyed with Capitec Bank The Glen branch. I came here earlier and was told to come back as their system is down. Came back an hour later and the system is up and running but only 2 consultants to assist a bank full of people
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
01 Aug 2019, 12:22I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Captiec Bank
Kind regards
Captiec Bank
Capitec Bank's reply01 Aug 2019, 12:22
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Captiec Bank
Kind regards
Captiec Bank
Capitec Bank's replyOfficial
22 Aug 2019, 10:36Good day Ms Jonas
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank
Capitec Bank's reply22 Aug 2019, 10:36
Official
Good day Ms Jonas
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank
As discussed via our telephone conversation the matter was dealt with.
Complaint Management Capitec Bank