Capitec Bank the bank that just takes fees and does not care

I have a ********** Telkom debit order going through my account every month. I do not have dealings with Telkom at present, every month I need to have this debit order reversed which costs me banking fees, the bank can not seem to assist me, pathetic, it went through this morning again, will reverse it this afternoon and in the next few days close my Capitec account and find myself a bank that looks after their clients. Every time I reported it to the branch they just shrugged their soldiers...useless bank.