NM
Nomalungelo M
1 reviews | Active since Jul 2020
30 Jun 2022, 10:53
Capitec Bank that doesnt care about their clients.
Called Capitec banks call centre in need of a restructure as I am no longer working the consultant tells me they cant help me with a formal arrangement, seeing there wont be money for their debit i have to let my account stay in arrears until I can settle the balance which doesnt make sense been a loyal customer no defaults what so ever and this is the thanks I get I will never recommend this bank to anyone.
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Replies (2)
Capitec Bank's replyOfficial
30 Jun 2022, 11:12Good day Nomalungelo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jun 2022, 11:12
Official
Good day Nomalungelo
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NM
Nomalungelo M's updateReviewer Update
11 Jul 2022, 11:15Still your complaints department is no help how can a non defaulting client be refused a restructure. This is nonsense I am escalating this matter to my lawyers as you have been no help to me.
NM
Nomalungelo M's update11 Jul 2022, 11:15
Reviewer Update
Still your complaints department is no help how can a non defaulting client be refused a restructure. This is nonsense I am escalating this matter to my lawyers as you have been no help to me.