Capitec Bank takes R582 on Bank Charges on a SAVINGS ACCOUNT

Item: Capitec Bank
Rating: 1
Author: Marie S

I use my Capitec Savings for less than 5 transactions a month, most at the supermarket. I hope that on this #BlackFriday I will find out why my bank charges for pretty much consistent usage veer from around R130 to over R400 for September to R582 for October on a SAVING'S ACCOUNT. Capitec apparently has no explanation

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Replies (2)

Capitec Bank's replyOfficial

20 Nov 2019, 09:01

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply20 Nov 2019, 09:01

Official

Capitec Bank's replyOfficial

11 Dec 2019, 16:54

Good day Marie

Please refer to our telephonic conversation on 11 December 2019.

My apologies for the delayed response and inconvenience this has caused.

Kind regards
Capitec Bank

Capitec Bank's reply11 Dec 2019, 16:54

Official

Good day Marie

Please refer to our telephonic conversation on 11 December 2019.

My apologies for the delayed response and inconvenience this has caused.

Kind regards
Capitec Bank