GG
Garth G
1 reviews | Active since Apr 2019
27 Jun 2024, 14:06
Capitec Bank ***** support USELESS
in May I reported that I had been duped buying online. it is now over a month later and still no feed back. Last actual feed back I received 24 May and on this email I was told 1-2 working days. Fast forward about 2 weeks then I'm told no 10-15 Working days. Again you cant actually speak to any one in escalations and the agents in the call center or on WhatsApp are so busy following a script that they are incapable of assisting.
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Capitec Bank's replyOfficial
27 Jun 2024, 14:10Good day Garth
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
Capitec Bank's reply27 Jun 2024, 14:10
Official
Good day Garth
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,