CAPITEC BANK SUPPORT THEFT FROM THEIR OWN CLIENTS

Capitec Bank allowed a debit order to be collected from my account on 25 August 2022 without my consent, authority, permission. There is no mandate required in order for Capitec Bank to allow debit orders to be collected from our bank accounts held with them. Allowing any entity to collect funds without the relevant legislated authorisation is theft. Capitec Bank therefore support theft and *****. I called the ***** unit on 25 August 2022 immediately when the funds were ****** from my account. I was told that the funds were taken by Bidvest Life Ltd. Furthermore, I was told by the ***** consultant that I should report to the SAPS to open a case of theft. Capitec refuse to reverse the debit order. In addition, I drafted a formal case for investigation to Capitec Bank on 25 August 2022 which I emailed to their Client Care Centre. To date, they have not responded.

Capitec Bank support theft and ***** activities. They do not require a mandate (ie, the clients permission/authority) from any entity who collect money b.w.o. debit order from the banks clients accounts. This was stated to me by Ashwill of the Capitec ***** Unit Contact Centre on the 25th of August 2022.

Furthermore, Capitec Bank decline acceptance of all/any responsibility for damages incurred in the process such as credit bureau negative impact, as...in this instance...debit order that were scheduled to be collected shall fail due to lack of funds.

SWITCH TO DISCOVERY BANK PEOPLE....where your hard earned money will be protected.