MvdW
MJ van der Walt

1 reviews | Active since Jun 2019

13 Feb 2025, 14:04

CAPITEC BANK SUCKS!!!!!!

As an existing client of Capitec Bank for many years I am extremely disappointed with them to such an extent that I decided to close my account and transfer all savings to a decent bank with solid business principles. I never had less than R 250 000 in my current account and was in the process to make a fixed deposit with them of R2.3m. I am further in the proccess to sign a contract with a big Mining Company as a Consultant which will generate a big income over a period of at least a year. I do draw a monthly income of 17.5 percent from a R2.1m Stanlib investment. To date I worked woth a Capitec Debit Card which is not accepted by many companies. I app**** for a Capitec Credit Card which with a R 1000 overdraft facility which I promised to never use was declined for one simple reason - I withdraw more than 8% per annumn on my Stanlib investment. How stupid can people be. There is just no logic to their reasoning and the manner in which they do business!!

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Replies (3)
Capitec Bank
Capitec Bank's reply13 Feb 2025, 14:36
Official
Hi MJ, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
MvdW
MJ van der Walt's update15 Feb 2025, 18:35
Reviewer Update
Capitec bull****s and one cannot belief a word the say. Above they made a commitment to contact me within the next business day which they failed to do. Capitec needs to stop with window dressing and to create a false image with the public. They just show no loyalty or commitment towards existing clients, has no integrity and is not trustworthy. Their Industry Trustindex rating is the lowest compared to Absa, Standard Bank and FNB and it is evident why. This is something they need to be ashamed off. I decided to close my account, take away investments and don’t want to be associated with Capitec anylonger!!! I will be a bad adverti*****t for them!!
MvdW
MJ van der Walt's update17 Feb 2025, 08:18
Reviewer Update
They eventually contact me but, their explanation and reasoning does just not make any business sense. They under estimate the intelligence of their clients. I really do regret the day that I decided to do business with Capitec!!!