1 reviews | Active since Dec 2016

30 Jan 2019, 12:46

Capitec bank sucks

I phoned capite bank in connection with an enquiry on my account. Except the attitude I recieved from the consultant,she had the odasety to drop the line on me. I phoned back and she said there’s no supervisor on duty. I phoned back to hear that the supervisor never left this morning, This all happened in the new Capitec- Parkview.I was directed to their customer care that is just as useless and that had just such a bad attitude. And I was told thT they don’tcare if I post it on Hello Peter?

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Jan 2019, 16:24
Official
I acknowledge your posting, and have referred it to Tanya de Klerk for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
Capitec Bank
Capitec Bank's reply01 Feb 2019, 15:55
Official
Good day, 

We have tried contacting you but with no success. 

Ref  ***5 

Kind regards
Complaint Management
Capitec Bank