Capitec Bank sucks

Capitec Bank decided to take a double debit order this month, I called them and was told to phone back in 2 days, really ****py service their mistake and I must call back. The they said a supervisor would call me as he was on a call, must have been a long call as its been 24 hours and I am still waiting. I then mailed them with again no reply. Capitec you suck and your customer service and care is a big fat zero. Stop making promises and giving false promises, start doing what you promise.