LT
Lubabalo T

1 reviews | Active since Nov 2018

13 Nov 2018, 18:55

CAPITEC BANK Stopped my accounts without any notice, my worst experience

Capitec bank placed a hold status on my account that my salary is paid to without even contact with me.I called CAPITEC help line and told only the branch which will tell me why. I was very far I drove to the Branch and still they told me forensic says i ****med people while I participated in an Investment with them apparently they went to report my account. The CAPITEC consultant he can't do anything and also I cant do anything and that was all.

I have been banking with Capitec for 8 years now with no problem now they closed my ACCOUNT just like that and all my Government Salary of R16 800.00 I don't know how will i receive.I am sooo stressed . CAPITEC finally disappointed me i used to argue with people who said Capitec Forensic are the worst they are untouchable.

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Nov 2018, 10:49
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 
 
Capitec Bank
Capitec Bank's reply16 Nov 2018, 07:03
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Pheliwe Baartman
Complaint Management
Capitec Bank