Capitec Bank stole my R6200 and refuses to give me my money back, I am no longer their client so I don’t understand why they are holding on to my money.

This bank doesn’t care for their clients ,first of all I have been using this bank for more than 10yrs and then they decided to block my account cos I used it while overseas, they asked for my passport with visas and flight tickets which I provided still they didn’t lift the stop on it , fast foward money was sent into that same account and when I went to take it out they kept telling me stories , I have been going to The reef branch for help and they also have sent emails upon emails to Thando Ndaba and she kept saying she is communicating with Forensics department then **** and said she has been calling me when in fact I am the one who has been calling @CapitecBankSA and driving to the branch for the past 3 weeks .All I want is my money, I don’t wish be their client they are very *********** , I asked them initially to close this account since they put a stop on it and they didn’t do that either hence money was able to be deposited into that account , I have sent Thando Ndaba an email and she hasn’t bothered to return my emails. I logged a complaint by calling them and spoke to Lerato she then promised to call me back with a resolution which never happened. @CapitecBankSA keeps dragging their feet in this matter and I am livid as I have made my frustrations known and The Reef branch even made numerous attempts to assist me but Thando Ndaba is so useless that she hides behind forensics. Someone better sort this out as this is against NCR regulations and quit frankly I want my f£*cken money 🤬