Capitec Bank stole my money

Item: Capitec Bank
Rating: 1
Author: Zinhle N

Capitec bank took my money and they won't give it back.

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

30 May 2019, 10:38

I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Capitec Bank's reply30 May 2019, 10:38

Official

Capitec Bank's replyOfficial

24 Jun 2019, 12:12

Good day Ms Nzama
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank

Capitec Bank's reply24 Jun 2019, 12:12

Official

Good day Ms Nzama
As discussed telephonically, I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank

Zinhle N's updateReviewer Update

25 Jun 2019, 14:26

Thanks for resolving my problem efficeintly and with empathy. Thanks Viwe for sorting out this issue. My account has been re-opened and I got my money back:)

Zinhle N's update25 Jun 2019, 14:26

Reviewer Update

Thanks for resolving my problem efficeintly and with empathy. Thanks Viwe for sorting out this issue. My account has been re-opened and I got my money back:)