Capitec Bank still allowing *****ulent Google transactions

Capitec Bank still seems like they don't care about preventing *****ulent transactions to go off on one's account. A lot of fancy security measurements are in place but what good is any of it if Google Play transactions can go off without any authorization, as is the case with any other online transactions? I only ever make online payments using my virtual cards which I delete once a transaction is completed. Further, I never purchase any apps or games on Google Play so what the hell is going on Capitec that you don't address this issue?

Why do I not go to a branch? Because then they first want to investigate and give you some long story etc etc etc