AJ
Angelique J

1 reviews | Active since Aug 2013

25 Oct 2015, 10:59

Capitec bank *****s clients money GET AWAY THERE

Hi, I was a Capitec client and moved to another bank due to Capitec *****ing my money from my account.I had 2 accounts, one 4 my salary and savings account.What happened was my new account was debited with an amount of R2700.so I went into the branch here in Grahamstown and asked what had happened.I was told that they cant do anything on their side I have to call head office. I called head office, laid a complaint with ref #CM 09/2015 - 26854.JULIES A *** and also spoke to my Lawyers with regards to this matter. Axon Foundation is helping me to get my finances in order.This is not Debt review or administration. Call them and ask to speak to RENCHIA - ***. Their email address is [Email Removed] and they will be able to tell you why you (the bank) were not supposed to debit my new account.<br> I spoke to a guy OSCAR and he **** 2 me telling me that he'll help me to get answers from Capitec but he never called me back neither did he email me.Nazeemah de vries was trying to assist but only when I called her she told me that MANAGEMENT WOULD GET BACK TO ME...did they? NO! and I don't think they ever will. <br> I need this sorted out BY THE END OF (26/10/15) THE DAY

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Oct 2015, 09:47
Official
Hello Why1990lovey,

I acknowledge your posting, and have referred it to Nazeemah de Vries for immediate attention.

Complaint Management
Capitec Bank