Capitec bank stay away from them

***** complaint - I have logged ***** transactions regarding money out of my account on 3/4/2026, I have phoned the ***** department 3 times first time they told me it takes 7 working days, then phoned them again after 7 days just for the next consultant to tell me no it takes 21 working days then phoned them again2 days ago just for next consultant to tell me they still working on the case she will escilate I have to phone them after 48 h to follow up , they told me to send email yo *****@caitec.co.za which i did came back wrong email address not going through, since April 3rd I sent emails to ***** department email on the internet no reply from them whatsoever noting they are pathetic, and I am still waiting for my money as a pensioner R3700 is allot of money if you dont have it