CAPITEC BANK STAFFS ARE ***********

Capitec bank blocked my account for over 2 weeks on a suspicion claim without being reported by any individual or banks. They requested for affidavit on what the payment from my account are meant for and the sources of fund which was provided immediately. While the account is on hold, I received a notice of purchase on the bank app and went to the bank to enquire but was told that my card was used at PNP to buy groceries. I asked the consultant how its possible for me to use my card while the account is blocked. All email sent to the bank was never responded to. Most of the bank staffs at the ***** department are not well equipped with banking laws. Their customer is always at their mercy.