MM
Mandlenkosi M
1 reviews | Active since Aug 2024
23 Apr 2025, 13:04
Capitec Bank staff offered me an excellent customer service.
I am grateful to Capitec card dispute team for helping me dispute an online payment done on o4 March 2025.The order placed with Vitamin Dee, was paid for through my Capitec card online payment system.The seller has to date failed to deliver the ordered product.I approached Capitec for assistance to dispute the payment.Though I have failed to successfully obtain the ordered stuff, the bank's card dispute team took my case up and assisted me with the returning of the bulk of the payment made in March 2025.Thank you to all who assisted me at Capitec Bank.
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Replies (1)Capitec Bank's replyOfficial
23 Apr 2025, 14:36Good day Mandlenkosi M. Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. Kind regards Capitec Bank.
Capitec Bank's reply23 Apr 2025, 14:36
Official
Good day Mandlenkosi M. Thank you for taking time to acknowledge great service, it makes our jobs worthwhile. Kind regards Capitec Bank.
