GL
Gert L

1 reviews | Active since Jan 2018

04 Jul 2025, 10:02

capitec bank springs mall

capitec bank in springs mall treats poeple like **** i went there 2 times to get help with my acc and thy dit not want me to enter the bank the one by the door tels me i dont know what im doing im years at capitec now she tels me i dont know wat om doing i mast hand my phone to her so she can check my phone the more i tel them there is a problem wit my acc the more she tels me im not going in she is not giving me a ticked she was rude and treated me bad teling me i must movento a other bank

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Jul 2025, 10:41
Official
Good day Gert L Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
GL
Gert L's update05 Jul 2025, 14:14
Reviewer Update
thank you for calling me and taking action to this matter thank you for sorting out the problem