Capitec bank south africa Acc number Acc num *** Good day i trust that you are well

Capitec bank south africa Acc number Acc num *** Good day i trust that you are well.i have been up and down with your service dept with regards to a block on my account.i have been verified on whatsapp.there is a payment of 119k that hasnt been released.how ever i am not in s.a to go into any branch.i will be claiming interest on this amount if nothing is done due to me not being in the country.if this is not actioned accordingly i will have first seek recourse on hello peter and social media and later engage with my attorney in south africa.