MN
Mthuthuzeli N
1 reviews | Active since Nov 2019
27 Nov 2019, 07:23
Capitec bank... so unprofessional!
Capitec bank lacks professionalism!!!!! Today the 27th, its Prasa' pay day, everybody got the due salaries, except Capitec bank clients! the sad part is that they are still quite! no statement on their part, no apologies for the inconvenience! That to us, is lacking professionalism!!
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Capitec Bank's replyOfficial
27 Nov 2019, 12:45Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Nov 2019, 12:45
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank