BC
Brenda C
1 reviews | Active since Nov 2023
19 Nov 2023, 11:19
CAPITEC BANK SHOCKING SERVICE
DISGUSTING SERVICE!! After my 2nd complaint on HelloPeter still NO CONTACT from Capitec oh so by the way.. And that is from the complaints Department?? I'm taking this matter to the Banking Ombudsman. Disgraceful and non excitant service.
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
19 Nov 2023, 12:24Good day Brenda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Nov 2023, 12:24
Official
Good day Brenda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BC
Brenda C's updateReviewer Update
19 Nov 2023, 12:29This is the same standard auto response after every complaint, yet NOBODY gets in contact with the me??!! Do I have to approach the Ombudsman to investigate the matter?
BC
Brenda C's update19 Nov 2023, 12:29
Reviewer Update
This is the same standard auto response after every complaint, yet NOBODY gets in contact with the me??!! Do I have to approach the Ombudsman to investigate the matter?