MM
Muhammad M

1 reviews | Active since Jan 2023

22 Jan 2023, 09:41

Capitec Bank services

Poor services my card got swolled I reported the issues and stop the card.ATM never give me cash withdrawal services and wen I cancelled my card never returned.I report it to the security guard.I then left to town to make a new card which the bank has charged me 70rand.I reported my incidents and they message me saying I should receive feedback within 24hr and it's been 48hrs with no feedback.My card has been fruaded and I want them to reverse my money which they can't do.i won't recommend this bank to anyone

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Replies (1)
Capitec Bank
Capitec Bank's reply22 Jan 2023, 09:45
Official
Good day Muhammad 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank