1 reviews | Active since Dec 2016

05 Apr 2023, 14:36

Capitec Bank service sucks

First of all Capitec blocked my account without informing me. I went to the bank I stayed for almost 2 hours trying to find out what is going on even today I don't know who reported my account. I received an SMS giving a Incident tracking number, when I go to Capitec Bank WhatsApp to track the incident progress it says NO INCIDENT REPORTED DURING THE LAST 90 DAYS. I want to use my my account the better resolve the problem ASAP. Yhoo I am tired of this bank.

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2023, 14:58
Official
Good day Phindile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank