Capitec Bank ****

2 months ago (January ‘19) money from my account was deducted. I didn’t receive any notification. When I went to the bank to query it, Iwas told that an employee from Capitec had done the transaction and that he would undergo a disciplinary hearing. I was told I would receive my money again once the disciplinary measures have been resolved. It has been 2 and a half months now and I still haven’t heard from them. When I call, I’m being referred from department to department. This has set me back so much as that money was allocated to a very important event and as a result, have had to make alternative options that have now become unnecessary extra costs.