1 reviews | Active since May 2017
capitec bank robs innocent people of their money, my salary money got in my account and disappeared without being notified yet when i got to the bank, the bank manager Mpho Tsotetsi gives me different stories, simply insinuating what could have happened t
<p>I am supposed to have earned at month end yet i have not. i have a child and a daughter, i went to capitec bank to check if i have earned or not. when i got there they told me that i should go back to my company and ask proof that they did deposit money into my bank account which i did and was even told to go to the police station for an afidavit, they promised they would get back to me but they did not.</p> <p> </p> <p>today i went to check the progress and i get a different story, they said that it seems that the money did get in but got quickly transfered, when i ask by whom or who they cant respond, then they tell me that we quick to give out our bank accounts to people who claim that they are from loans or whatever without signing anything. i ask them even if i did give out my bank details to those people which i didnt , surely its supposed to reflect on my bank statement. they dont have answers to anything even if i ask them to trace where the money was transfered to or that they should my records they cant.</p> <p> </p> <p>we really are not safe are we? the cannot just disappear, why did it not notify me when it got in and out yet the following week when my sister deposited money in my account in notified me when it got in and out. i need to find out what really happened with my salary as i need it</p>
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
