KD
Kidibone D
1 reviews | Active since Nov 2023
29 Nov 2023, 15:17
Capitec bank reverse my money please
I had a very bad experience today as I woke up I realised that there was an online transaction that took place without my approval. Went to the bank only to be asked irrelevant question. Was told to wait 7more working days for investigation. The transaction took place around 12h05am while I was sleeping. Worse part it was double transaction with the same amount.
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Replies (2)KD
Kidibone D's updateReviewer Update
29 Nov 2023, 15:20Worse part was advised to change the card that time I'm not working I'm a student. Mara why capitec.
KD
Kidibone D's update29 Nov 2023, 15:20
Reviewer Update
Worse part was advised to change the card that time I'm not working I'm a student. Mara why capitec.
Capitec Bank's replyOfficial
29 Nov 2023, 16:41Good day Kidibone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply29 Nov 2023, 16:41
Official
Good day Kidibone
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank