Capitec bank refuses to pay back my money.

So, I open bank accounts for all my kids, 3 of them. But when I open for the youngest one, the consultant told me that there is a problem with the account I was openning. He finished opening the account for my daughter, and gave me a card, and advised that I would receive a call within 2 days if there is a problem, and if there is no problem I would notbe receiving any call. So when i did not receive any communication from capitec, I assumed the account was successful, and so, I started depositing money into this account via eft from my fnb account (Total R200). After a few days, I went to check at the capitec atm, and the atm rejected the card, so i called capitec, and the gentleman I spoke to told me the account is active, but there ore no funds in the account, he told me he would investigate. When i was not receiving feedback from the guy, I called again after few days, and the lady who was helping me sold me the same story, and never came back to me.

I am very disappointed in Capitec bank, i dont know why I kept trusting them after they had previously disappointed me. My daughter's account number is ***, and my contact number is ***