sS
shaheedcraayenstein S
1 reviews | Active since Feb 2017
20 Dec 2019, 08:02
Capitec Bank refused to assist me.
Good day
A few years ago I had a Capitec Loan that was handed over to Koegelenberg Attorneys who has been deducting money from my account for 3 years and I finally managed to settle the account in full. Yesterday evening I went to your Vangate branch to apply for a personal loan to buy a car but even before applying the loan the consultant advised us that Capitec will never assist me again on the basis that our of my previous loans was handed over.
My ticket number was 343, time +/- 17:25 I have my paid-up letter and we have paid dearly for our financial mistakes we have made in the past.
is this how Capitec operates by hold your past errors against you.
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Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
20 Dec 2019, 10:29I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply20 Dec 2019, 10:29
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
sS
shaheedcraayenstein S's updateReviewer Update
24 Dec 2019, 08:25Good day
Thank you for contacting me but unfortunately you were suppose to send me an email so I can send you my paid-up letter.
I look forward to hearing from you soon.
Regards
Thank you for contacting me but unfortunately you were suppose to send me an email so I can send you my paid-up letter.
I look forward to hearing from you soon.
Regards
sS
shaheedcraayenstein S's update24 Dec 2019, 08:25
Reviewer Update
Good day
Thank you for contacting me but unfortunately you were suppose to send me an email so I can send you my paid-up letter.
I look forward to hearing from you soon.
Regards
Thank you for contacting me but unfortunately you were suppose to send me an email so I can send you my paid-up letter.
I look forward to hearing from you soon.
Regards
sS
shaheedcraayenstein S's updateReviewer Update
30 Dec 2019, 14:59Thank you very much Capitec for the bad assistant in respect of my case review. Ashley Martin informed that Capitec Bank will not remove the default from my ITC records. I have been paying that account for the last 3 years and finally settled that account this month... I have not been able to get assistance from any bank whilst the default has been on my ITC.
Capitec is not complying with the TCF because they are holding me financial errors from 2011 against me.
Capitec is not complying with the TCF because they are holding me financial errors from 2011 against me.
sS
shaheedcraayenstein S's update30 Dec 2019, 14:59
Reviewer Update
Thank you very much Capitec for the bad assistant in respect of my case review. Ashley Martin informed that Capitec Bank will not remove the default from my ITC records. I have been paying that account for the last 3 years and finally settled that account this month... I have not been able to get assistance from any bank whilst the default has been on my ITC.
Capitec is not complying with the TCF because they are holding me financial errors from 2011 against me.
Capitec is not complying with the TCF because they are holding me financial errors from 2011 against me.