BK
Brigette K
1 reviews | Active since Apr 2021
12 Apr 2021, 03:34
Capitec Bank Refuse to give my money
Disgusting service of Capitec Bank.. Robbing me from my own money. Which they clearly don't care if i need it or what. For a financial institution who called them a professional bank.I am still waiting for my refund of my money. They said they will called me back until no. Everytime i have to waist my airtime phoning them. Then they still put my phone call on hold. I feel they are really unfair towards me.All they care is just the business
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
12 Apr 2021, 07:01Good day Brigette
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Apr 2021, 07:01
Official
Good day Brigette
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BK
Brigette K's updateReviewer Update
12 Apr 2021, 10:04U know i am so tired of u guys saying this i think its gona be the best if i includes my Laywer.
BK
Brigette K's update12 Apr 2021, 10:04
Reviewer Update
U know i am so tired of u guys saying this i think its gona be the best if i includes my Laywer.
BK
Brigette K's updateReviewer Update
15 Apr 2021, 00:37Capitec Reply to my review thank you u very much to Hellopeter. If it wasn't for u guys they would reply. Because all the email addresses they provided in they pamphlets does not work. What i dont understand..the complaints department phone me back saying they reimburse my money into my Nedbank account which they did not even ask me for my Nedbank details. However how come they did not pay my money into my capitec account were they deducted it the first place. I found my whole situation very strange. I never knew that Capitec bank don't take they clients complains not seriously.
BK
Brigette K's update15 Apr 2021, 00:37
Reviewer Update
Capitec Reply to my review thank you u very much to Hellopeter. If it wasn't for u guys they would reply. Because all the email addresses they provided in they pamphlets does not work. What i dont understand..the complaints department phone me back saying they reimburse my money into my Nedbank account which they did not even ask me for my Nedbank details. However how come they did not pay my money into my capitec account were they deducted it the first place. I found my whole situation very strange. I never knew that Capitec bank don't take they clients complains not seriously.