Capitec bank refuesed to do a reversal

<p>I accidentically sent money into a wrong account via cellphone banking they told me to go to a nearest police and open a case cause that person has already withdrew the money so there's no money in that account I was so disappointed by capitec I've lost my money cause how will it help me to open a case that will take years to resolve I'm so disappointed with capitec what they're doing is not what they always advertise and I gave up and lost my money cause they refused to do a reversal </p>