LN
Lerato N

1 reviews | Active since Oct 2018

07 Oct 2018, 21:48

Capitec bank recruitment

I app**** for a contact centre position at capitec bank, I was shortlisted and was invited for an online verbal assessment by Monique Newman, which I passed on 100% on the 02/08/2018. I have been waiting for feedback since then but no one responded. I sent an email to Monique Newman about awaiting feedback and she never rep****. I called her on ********** and she just said she will pass my details to recruitment which made no sense. I did not hear anything again. I called Monique Newman again and also sent Asanda Sokutu an email, still no reply. Another consultant called me about the position but she said she can't shortlist me because I have already written the assessment. By the end of September I called Monique Newman again and she said she never shortlisted me and she was very rude. I have proof of her email inviting for an assessment, I have proof of the call logs and all the emails that I have sent to both herself and Asanda Sokutu. This is not fair because I have to wait another 12 months to be employed by capitec bank. My email is u ********** ********** and I would like some feedback about this complaint.

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Oct 2018, 11:59
Official

Good day Lerato

We acknowledge receipt of your complaint and have referred the matter to the relevant department.

Kind regards

Complaint Management
Capitec Bank