WJvV
Wikus Jansen van Vuuren

1 reviews | Active since Jul 2018

24 Sept 2021, 13:13

Capitec Bank, Really. For you it is all about the money and nothing about the clients

It is actually heartbreaking to think that my wife and myself had been banking with you now for a few years. our salaries being paid into our Capitec accounts every month. The Bank of promises. When we wanted to by vehicles and even a house, we even tried to make some loans to in stuff that we needed. Capitec did not once assisted us with anything. It is really so disappointing. They can promise everything on ads, social media and the web, but that is where it ends. ABSA Bank has assisted with our vehicles and with our home loan. When we needed small loans to secure some items you refused to help, so we as Capitec Bank clients must go and get services and assistance from other institutions, WOW. ABSA Bank, WESTBANK and Direct Axis Thank you for doing what my Bank was supposed to do. Cant wait to move all my accounts to ABSA Bank.

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Replies (1)
Capitec Bank
Capitec Bank's reply24 Sept 2021, 14:44
Official
Good day  Wikus 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank