1 reviews | Active since Jul 2019
Capitec bank realese our stokvel funds. Reference ***7 ( J. Mathebula account)Stop trying to shut us up so that you can ***** our monies. Or transfer them to another bank
I am flabbergasted at the conduct of your bank more especially your Forensic department. For the kast 4 weeks our community has been send from pillar to post simply because two ********** decided to deposit money into our stokvel account and tried to embezzle money from Mr.Justice mathebula ( our stokvel leader) . You received all affidavits and statements pertaining to this ,yet you still have not released our stokvel funds. What is very alarming is the fact that Mr. Mathebula has received messages from the so called Sifiso who made false report telling him he can assist him get his money only if he gives him 50% because he know people in cape town capitec who can do this. So not only is your clients money not safe from you but ********** can make false claims against law abiding citizens and threaten them in the name of your bank and get away with it.
To make it worse your staff has the audacity to inform Mr. Justice nathebula today that his bank account will closed and he will never receive the funds.
The law requires that if you close someone's bank account that they give you a designated account from another bank to transfer the funds.
This stokvel was founded by poor people who saved up the little they have to make sure every December and other months their families eat and children go school.
We as a community we are not only ready to take this further to the media ,radio stations and the ombudsman but we will fight tilll the bitter end. You will not ***** our hard earned money nor will you just shut us up.
We are aware that many people have had the same experience with capitec ,where their accounts are put on hold and their funds disappear. To us this smells foul and looks like there is a syndicate at play. Your customer service called Mr. J. Mathebula this morning with false promises. Whomever in your ***** department thinks they are going to have a big payout with our stokvel monies,let them know that we will see them in court. It is high time we expose your bank and how cruel you are to the poor.
Capitec bank has become an enemy to poor and middle class black people. You service is appauling. To think at one point we thought this brand was the brand for the people is heartbreaking. I do not recommend your service nor your brand to anyone. Tyme Bank is actually more better than your bank.
We would like this matter to be sorted out as soon as possible Mr. Justice mathebula has Corporated with your bank on everything you requested.
J. mathebula - case number ***7 Account no. ***
We will not be Silenced as community member nor will we standby will banks like capitec abuse power to oppress the poor. The media will know about our case.
It is clear as daylight tgat capitec bank has overstepped its mandates by freezing Mr. J. Mathebula's bank account suspected of using them for ******* purposes instead of reporting such alleged irregularities to the Financial Intelligence Centre (FIC). His account is still frozen even after the two individuals who reported his account submitted signed affidavits confirmin to the bank their report of of Mr. Mathebula's account wax ill intended and unfounded. 4 weeks down the line capitec has yet to unfreeze hisxaccount and yet to offer any other valid reason.
Capite bank has a duty under the Financial Intelligence Centre Act, Act 38 of 2001 (Fica) to report “reasonable suspicion or knowledge that a financial product or service is being used for ******* purposes to FIC.
Weare appaulled by your renegade tactics against and unprofessiona your black clients. The bank has an obligation to inform its clients of any decision to terminate their services with the bank by a written notice within 30 days.
Continuing to keep Mr. Mathebula's account on hold after receiving affidavits and doing due diligence on his account is an unintended and undesirable consequence of the implementation of the anti-money laundering laws, regulations and standards. It is clear ************** and abuse of power by capitec bank.
I would not recommend your services to anyone.
We hope your reply to our messages is not to brush us off.
It is clear as daylight tgat capitec bank has overstepped its mandates by freezing Mr. J. Mathebula's bank account suspected of using them for ******* purposes instead of reporting such alleged irregularities to the Financial Intelligence Centre (FIC). His account is still frozen even after the two individuals who reported his account submitted signed affidavits confirmin to the bank their report of of Mr. Mathebula's account wax ill intended and unfounded. 4 weeks down the line capitec has yet to unfreeze hisxaccount and yet to offer any other valid reason.
Capite bank has a duty under the Financial Intelligence Centre Act, Act 38 of 2001 (Fica) to report “reasonable suspicion or knowledge that a financial product or service is being used for ******* purposes to FIC.
Weare appaulled by your renegade tactics against and unprofessiona your black clients. The bank has an obligation to inform its clients of any decision to terminate their services with the bank by a written notice within 30 days.
Continuing to keep Mr. Mathebula's account on hold after receiving affidavits and doing due diligence on his account is an unintended and undesirable consequence of the implementation of the anti-money laundering laws, regulations and standards. It is clear ************** and abuse of power by capitec bank.
I would not recommend your services to anyone.
We hope your reply to our messages is not to brush us off.