ME
Michele E

1 reviews | Active since May 2023

23 May 2023, 15:31

Capitec Bank - proof is surely in the pudding!! Bank with MOST COMPLAINTS in SA in 2023, be warned!!

Be careful of Capitec Bank!!!!! Surely make sense why they are the number 1 bank with most complaints in South Africa!!!!! They take debit order payments off whenever the feel like doing it then you have to phone them and hold on foreverto beg them to sort it out from their side. HOW IS THIS LEGAL FOR THEM TO TAKE MONEY WHENEVER they want to and NOT on the salary pay date you provide to them?? EVERY MONTH this is the same problem on my bank account!!!! DO SOMETHING WITH YOUR **** SYSTEM CAPITEC then I am sure you will have less complaints in a year!!!! Much better to just close all my accounts with Capitec bank, will be a stress-free life without them!!!

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Replies (1)
Capitec Bank
Capitec Bank's reply23 May 2023, 15:40
Official
Good day Michele 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank