Capitec Bank poor service and unprofessional conduct.

Complain with Capitec Bank about their unprofessional conduct. Capitec Bank deducted a substantial amount of money from my Standard Bank on Saturday. They later sent a message that they are aware of the problem and they will make a reversal. To my surprise they deposited the money into my Capitec savings account instead of Standard Bank. I spoke with their customer services and they are sending me from pillar to post. They are refusing to make a reversal back to Standard Bank were they took the money and instead they want me to drive to a Capitec branch to make a transfer to Standard bank. Besides my time and petrol, making transfer means I will incure more charges for something that they have made. I refuse to finance their mistake and all I wanted was for the money to be reversed back to Standard bank. Capitec Bank not willing to assist in this regard. To top up they disconnected my call after passing me through 5 consultants. I can assume that Capitec is trying to raise money by making this deductions, depositing the money to savings accounts(charges), customer transfer money back to the original account (more charges).