KB
Karen B

1 reviews | Active since Nov 2019

10 Jan 2020, 09:45

Capitec Bank poor service

shocking service from Capitec bank. Had a fixed term account that matured yesterday and has been suspended 24 hours later because I did not renew it. I have no access to the account and it is off my profile i.e. I have no access to my money.

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Jan 2020, 11:46
Official
 
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
  
 Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.
 
 Kind regards
 Capitec Bank