TG
Thirusha G
1 reviews | Active since Feb 2021
19 Feb 2021, 08:54
Capitec Bank poor service
After so many years without any notification that I have an outstanding amount with Capitec which I am not aware off I receive a Summons letter of R29000+- I am not sure how they came up with this amount and with no communication still handed the account to MBD for me to enquire what is this all about. This is unprofessional and absolutely poor service from Capitec.
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Replies (2)
Capitec Bank's replyOfficial
19 Feb 2021, 09:02Good day Thirusha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Feb 2021, 09:02
Official
Good day Thirusha
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
TG
Thirusha G's updateReviewer Update
17 Mar 2021, 13:09Good day
I am still very unhappy with no correct feedback and with no reaction from your side.
I am still very unhappy with no correct feedback and with no reaction from your side.
TG
Thirusha G's update17 Mar 2021, 13:09
Reviewer Update
Good day
I am still very unhappy with no correct feedback and with no reaction from your side.
I am still very unhappy with no correct feedback and with no reaction from your side.